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WinterDreams · Jun 2, 2017 4:14 PM

I have an account on the original H&J that already has a premium upgrade. I joined H&J2, since the gameplay's faster and I couldn't find any rules against it.

So I decided to get a premium upgrade for this account, too. I paid for it, payment was accepted, and then it redirected me back to the original H&J. It hasn't been applied to my H&J2 account as of yet.

So how long does it take for that to be applied? I can't seem to find that on the FAQ.

WindwardFarm · Jun 2, 2017 4:32 PM

You can definitely play both HJ1 and HJ2, there are a lot of people who do. And I can't imagine that Ammit would want to stop players from buying premium upgrades on both servers. :P If it doesn't resolve itself soon, I'd try messaging Ammit since this could be a payment issue.

Did you try logging in and out of both your accounts? That fixes a lot of upgrade issues.

Cheers · Jun 2, 2017 4:32 PM

It should be applied pretty instantly. You may need to log out and log back in. (I would probably try to log out of both games). If you're still having issues after that I would message Ammit, including the date you upgraded, the email account you use for your PayPal and your user name and ID# for both your HJ1 and HJ2 account in case you've somehow had it double-applied to your HJ1 account.

WinterDreams · Jun 2, 2017 4:38 PM

Okay, I'll try logging out and back in. Thanks!

EDIT: I logged out and back in both accounts, and it looks like that fixed it. Thanks for the responses!

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