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How can we make a buddy system that works? - Horse Genetics Game - Dev Forum
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How can we make a buddy system that works?
  • Our community here is amazing and something to be proud of, but it can always be intimidating for someone coming in from the outside to insert themselves in a new group. We have had many requests for a buddy system over the years but honestly I have no idea how we could make one that would work.

    Here are some questions I have:
    How would we make it easy for new users to get involved?
    What if the new user is not a good fit for the game community?
    What if the mentor buddy is not a good fit for the job?
    How do we make it scaleable and maintain a quality experience?

    I am open to ideas but really have no idea how something like this might work.
  • 1. What if we opened chat area by time zone or typical game play time? I know that may not be exactly what you are looking for as an idea, but it was the first thing that came to mind with a buddy system. That way there could be a moderator around when the player is looking for assistance and it could be more efficient than a forum post that could get lost at the bottom of the list quicker. Moderators could be notified that there is someone posting in the chat room by a special bell (not the orange one for regular chats.

    There could be special contests run in these chats on a daily basis to encourage new players to log in often and get involved with the community (prizes could be something as simple as a show horse or whatever the moderator that runs the contest at the time can pitch in.)

    2. I honestly don't know about how to figure out if someone is not a good fit because rarely is there a problem that can't be solved with some teamwork and a bit of brain storming. Some new players can take longer to adapt to the community than others (it took me a while when I first joined HJ1 many years ago!) and I think the whole mentor thing would encourage good habits/manners!

    3. A good mentor would need a decent amount of experience and knowledge of the game. Is there any way to have a small survey of your experience kind of like when you shop on a website and they ask you about your visit to the site? A thing like that might help you to decide how things are going without constantly having to check into chat rooms. Perhaps there could be something like that for a moderator as well, to help with determining what a player's strength/weakness is and maybe shift them to a different person that can help.

    I have no idea if any of these things could be implemented or how workable they would be for a buddy type experience, but I figured I'd chime in anyway! :)
    Specializing in W8, W3 & Kit M Cream & Pearl draft horses.
    ID# 170
  • We already have the beginners barn chat room that is very active but I don't think that is what people are really looking for. I think they want a more one on one interaction.

    Thanks for the feedback. I'm thinking over your other stuff carefully.
    Thanked by 1High Five Acres
  • The 'Greeters' system you had on WHG was nice. It wouldn't provide a mentor or buddy for EVERY new player, but would formalize what a bunch of folks already do.

    It could be re imagined as a 'Welcome Wagon' kind of thing. The "wagoneers" (sounds like an act on the Ed Sullivan show!) could be charged with approaching new folks and asking where they might need help. Even to the point of sending PMs to new players.
    image
    Thanked by 1Spectrum
  • I absolutely love the mentor idea. It’s a great way for some of the less tech savvy people or those who don’t like talking in a big chat room, like the beginners barn, have a way to ask questions and get answers.

    Also, if there was a way to figure out how to get the players that joined around the same time networked together that could be beneficial. I know I’ve teamed up with several different people that all joined within a few months of each other, and we help each other out. Whether it’s keeping an eye out for a specific type of horse, or just sharing the woes of getting a gorgeous snipped foal.
    Thanked by 1GeneverGinger
  • How would we make it easy for new users to get involved?
    Sort of going off of High Five Acres idea but what if there was a chat room that was based solely on who was online at the time. Sort of like how AOL chatrooms used to work (I'm totally dating myself) but when you logged into that chat room you were in and when you logged out/closed the window you left. It would be similar to the 'whos online' but in chat format.

    I'm not sure if more contests might be another way to get newer users involved but you would have to make it 'new user' friendly as well either breaking it into brackets or something along those lines?


    What if the new user is not a good fit for the game community?
    Well, I think that most people would be able to find their niche within the community but it's something that just takes time. Having a mentor buddy might help with this aspect too as they can guide them (hopefully).

    What if the mentor buddy is not a good fit for the job?
    I would set it up so that instead of you (or a computer or whatever else) matching people together that you allow people to work it out. I think I would still have a list of people interested in being sponsors/mentors but I would have it so the new player can ask others to be their sponsor/mentor if and when they want one. Each person plays the game differently/has different goals/experience and that might factor into who you want as a mentor at any given time. Maybe have a brief bio provided by those that want to mentor that the new players can see so they better know who they might want as a mentor. The second part of this would be that the mentors/sponsors also can say yes or no. Some sponsors might just want one or two sponsees as a time others might be able to handle a few more if their sponsees pick up the game quickly/don't need a ton of help. Basically if the sponsor (or sponsee) thinks things are not working out either has the ability to *respectfully* let the other know and potentially choose a different person to help them.

    How do we make it scalable and maintain a quality experience? I'm not too sure on this but I would think the mentor system could be set up as it's own forum section.
    ID: 40723
    Thanked by 1Lallyhop
  • I like the idea of a small dedicated group of welcomers instead individual buddies. I think that is a more doable idea. And ya the beginners barn intimidates some people. I had one person say it was not friendly. Which we know is not true but clearly they did not feel comfortable.

    A peer group system is an interesting idea.
    Thanked by 1Haltanny
  • I think the idea of broken up chat rooms would actually cause the opposite result and make for less friendly interactions over all. I can't see them as being very welcoming. Besides we already have a new user chat room and it isn't what people are looking for.
  • I think the welcome wagon would be best. I know a lot of members already post a welcome in reply to the posts on the introduction board, but I also know a lot of people don't post there. And a lot of people don't use the forums very much at all. But most people that intend to stay and play post on the welcome pack topic, to get their extra goodies. I think if the welcome wagon members sent a standard message to each person as they comment there, which could by marked by "thank"ing the comment so other's know that one's done, then more members could be reached.

    The standard welcome could include info about ATA, links to useful forum topics (such as the topics that themselves are collections of links), an introduction of the welcome wagon & it's purpose, and a list of members available to mentor, along with an invitation to feel free to ask anything, "we are here to help" feel. Some people won't reach out first because they don't want to inconvenience anyone, so an invitation would help them feel more comfortable asking.
    #28036
    Thanked by 2Ammit GeneverGinger
  • Awesome idea. The welcome pack does not even need to be tied on a single post. It can be changed so in order to get your welcome pack you have to make an actual new member introduction post. Then each person could get an individual reply.
  • I agree that a dedicated group of welcomers sounds much more scalable than individual buddies.

    Thinking about what FallenShadows714 said -- I agree it has been really helpful to have a group of people who started around the same time to give you a place where you "belong" with folks who are having a similar experience.

    In our case we met up with people in the Beginners Barn and then moved off to our own chat room. But if people aren't feeling comfortable talking in the big group, you could do something on the forum? "Start HAJ in Spring 2018? Meet your fellow newbies here!" -- a new thread once a quarter or so? Topics could be archived if they weren't active, but that could be a forum "home" for people who don't want to do a big chat (and some groups might be active for a long time, who knows?). Maybe one of your Welcome Buddies could be assigned to each quarterly thread, to check in and answer questions as needed.

    People might be less embarrassed to ask "dumb" questions in a peer group than on the main forum area or a big chat room.
    Thanked by 1Haltanny
  • We get people fast enough that a once a month post would work really well for that. Great thinking.
    Thanked by 1GeneverGinger
  • Thinking about this more, have the system know what forum post your peer group belongs too and have it linked to and recommended to you on your stable home page.
  • I have been thinking hard about a tutorial system. It could certainly check to see if you have posted in your peer group post in the past week and then remind you to do so if you have not.
    Thanked by 1Haltanny
  • A tutorial system plus peer group plus a small group of dedicated welcomers would be a spectacular combo, i think. I had no idea about the buddy chat until someone I was PMing pointed it out. And then I was lucky enough to fall into a group of players who are roughly as new as I.

    I think I would have appreciated a tutorial. And at 41 I thought I was past being interested in chat rooms. I was wrong. So a welcomer, too.

    Great ideas, all.

    Decision making is not my strong point.
    For the next 72 hours I’ll be focusing on _____ (insert breeding goal here).

    Thanked by 1Haltanny
  • I'm a relative newbie (March 1st) that had no idea how to do the buddy chat thing or even PMs until recently, and I still don't really use chat. I've been online since the early 90s, but I've never been one to jump into a chat room with a lot of people I don't know. I'm more likely to lurk in the forum and read everyone's posts and try to learn that way, asking questions only when I've already seen enough to be sure the people in the thread likely won't mind. I hate to be a bother.

    I agree that a monthly welcome group would be a great idea so newbies from the same 'year' could talk together easier. Maybe ask for volunteer members who have been around a long time to help with each group for a month at a time? Then the newbies would meet at least a few more experienced players who can answer questions and offer advice.
    Justa ~ ID# 44842
    A chronic sufferer of shiny pony syndrome breeding for DP, Pearl, Brown, Nexus, and Watercolor in Appaloosa, Dun, Sabino 2, and Kit M patterns.
    "God grant me the hbs to buy the ponies I need,
    The fortitude to resist the shiny ones I truly don't,
    And the wisdom to know there will always be more next time."
  • I have played a mentoring role several times. I enjoy doing it, and would be willing to work with new players on a 1-1 basis. I'm a fairly casual player, but I've been playing a moderately long time, so I usually understand how the game works.

    Some very good ideas have been mentioned, and I'm at the end of an extremely busy and tiring week, so my idea well isn't very productive. You can count on me to participate in whatever scheme is finally set up.
    De gustibus non disputandum. "There's no arguing about tastes."

    SandyCreek Farm: ID# 441
    also playing H&J1 as SandyCreek Acres: ID# 137592
    Thanked by 1Ammit
  • What if, on the member home page there could be a list at the top of mentors that are online at the moment, kind of like the "whose online" in the forum?
    Specializing in W8, W3 & Kit M Cream & Pearl draft horses.
    ID# 170
  • SandyCreek, even as a 'senior' player (and I mean that in a couple of different ways! :P ) I rely on your wonderful explanations and knowledge!
    image
    Thanked by 1SandycreekFarm
  • I absolutely love the idea of a place I could find mentors online right now. So I could pm a quick question when I'm stumbling.
    45140
    Thanked by 1Lallyhop
  • As a relative newbie myself, one of the biggest stumbling blocks in getting involved was figuring everything out. A tutorial would have been wonderful, as the FAQ only answered a couple of the questions I actually had. I've heard talk of it needing to be updated, and I definitely agree with that. I know it's hard with how much the game is constantly evolving, but a few of the basic facets - like perhaps, for those who aren't familiar with it, a crash course on dominant/recessive genetics and how that even works - would be easy to add without having to worry about that going out of date.

    I myself am lucky enough to be a bio major, but I've been here less than a month and already seen at least three or four people asking about inheritance in the beginners barn chat. I'm sure there are more who are too nervous to ask.

    If you'd like, I can offer my assistance in coming up with things to add, though I'm sure many other people have ideas of what could be added to turn it into a more comprehensive tutorial/starter guide.
    ISO any and all Silver Pocket Watches!

    God grant me the hbs to buy the ponies I need,
    The fortitude to resist the shiny ones I truly don't,
    And the wisdom to know there will always be more next time.
  • I am on and would love to help in any way. I can't think of anything to addbright now. I know when I was a newbie Sandy helped alot and so did Cheers and Confluence. They are all still a big help. I kbow for now I have made some great friends on here and we chat just about everyday in the forum.
  • I think its an awesome Idea ( Mentors) . I have been here 3yrs in October and had lots of people help me when needed. I would love to pay this forward and help someone else. This Community is pretty great at helping if people ask, but sometime people are too shy to ask especially if they arestrangers . If they could be introduced online to a mentor they may feel more at ease asking for help.
  • @Lallyhop The FAQ is in the middle of a rewrite by the wonderful @ConfluenceFarms. I tagged her so she can see your suggestions for it.

    Thanks for the offer of assistance! I may call on you once the new achievement system is in place.
    Thanked by 1Lallyhop

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