X
HGG Community Forums
Log In to HorseGeneticsGame
HGG Community Forums
Join our discord server!
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Categories
- All Discussions68,241
- Announcements356
- HJ2 Discussion67,060
- ↳ New Member Introductions569
- ↳ Help me out3,469
- ↳ Horses For Sale and Auction12,515
- ↳ Breeding Ads and Sales3,456
- ↳ Herd Helper39,570
- ↳ Bug Discussion120
- ↳ Repair Log12
- General Discussion825
- ↳ Saddle Sisterhood32
- ↳ Games, Contests and GiveAWays54
- ↳ Genetics245
In this Discussion
- Ammit August 2016
- mabelhavana August 2016
- OndowaStables August 2016
- PaintsStables August 2016
- RiverRunStables August 2016
Who's Online (0)
Was an upgraded member
-
So I just logged into my account and noticed I don't have access to all the stuff I should have had as an upgraded player such as PT testing and papering. I used to just have $7.50 deducted from my bank account every month for my upgrade. Do I have to renew my upgrade? Or is there a glitch?
-
You may have to try logging out and back in again :)
-
If that doesn't work you may want to check that the credit card you use on PayPal isn't expired, or that there wasn't some other problem of that sort. Usually the premium upgrade subscription continues unless you cancel it through PayPal, so there was probably some issue with your payment. I had a problem with mine once when PayPal tried to send the payment while the HJ server was down, so if PayPal shows the payment going through on your end, you should contact Ammit to see if there was some glitch on the other end of the transaction.I was jllewis on the old forum.
Stable ID 88 -
I also have had to wait any where from an hour or so to a 24 hour period. PayPal can be kind of slow sometimes. But make sure to do Log Out and Back In, and check your expiration on your PayPal card like posted above. The delay has never been on HJ2's end, just PayPal's end.
-
Almost always when the upgrade runs out with out the subscription being canceled it is because the card did not go through. Sometimes there is a problem with the card, sometimes it just did not run the first time. Paypal will tell you wants up.
___________
Need to contact me? Read this first.
http://www.huntandjump.com/forum/discussion/3/how-to-get-help-from-an-administrator -
Yep, my card was the problem! Now I'm back up and running! Thank you!Thanked by 1Ammit