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SterlingSilverEq · Jul 11, 2017 1:27 PM

I decided recently to get an extra barn because my herd is expanding and to be honest with you I don't feel like going through and deciding on which ones to get rid of because I'm lazy. Tra-la-la, no problem, right?

Wrong.

Paypal has poofed my account. Annoyingly, when I tried and log in it helpfully informed me that my info is wrong, so I assumed I had misremembered my password and attempted to enter my email to have a reset sent to me.

No dice.

Okay... Wrong email then, I guess...?

Nah.

30 minutes later on the phone with a super nice but utterly baffled customer service rep and still no luck, and no barn for me. Oh well, I'm sure they'll figure it out sometime, I suppose I should look through my horses and weed some out... Woe is me, no rest for the wicked, my life is a fiery hellscape, I couldn't possibly go on.

(Obviously this is on PayPal's end, not HJ2, so theres no need to bring Ammit or anyone in, I'm just whining)

SeldomSeen · Jul 11, 2017 1:42 PM

I panicked and had to check my account, lol. I have a business attached to it. That would not be good.

SterlingSilverEq · Jul 11, 2017 1:48 PM

Haha, sorry to worry you!! But yes, I believe this bug is my own personal cross to bear, karma for something dastardly no doubt.

The really weird thing is that the account is still there! Everything is intact and the costumer service guy could see it from his side and everything! I tried logging on from different devices, different browers... Deleting the cache and cookies... Nada. Its really quite bizarre.

Apparently, the customer service people can see if anyone tries to log in to my account and even though I tried several times while on the phone with him, nothing! On the plus side... My paypal may be the safest most secure paypal in history.

Ammit · Jul 11, 2017 2:50 PM

I had a device that would do that. A specific computer just could not log into it. Never figured it out.

SterlingSilverEq · Jul 11, 2017 3:03 PM

Really! That makes me wonder if I should try logging in using a different internet connection, because the only common theme hardware wise is the router...?

Riata · Jul 11, 2017 6:30 PM

My solution is not logging in to PayPal. I can still use the card attached to my PP account when I buy new barns, and I still get the receipt emailed to me immediately. (I know that doesn't solve your login inssue, but I got tired of PP baloney, so I quit logging into them for anything.) Since the premium upgrade requires an account, I use my husband's for that, as he doesn't seem to get locked out as often as I do--or he's better at remembering password ; )

SterlingSilverEq · Jul 12, 2017 7:24 AM

I feel like paypal is either sooooo convenient or the worse. No middle ground, haha

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